News

Information to our customers regarding Covid-19

Many are worried and insecure in this current C...

EZ-Keys – a success story for the Zürich police department

Since 2011 ‘Kantonspolizei Zürich’ - the police...

EZbooking is now released

We are proud to present EZbooking 5.0, with lot...

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30 years of experience!

This year we celebrate 30 years as a company. W...

We protect your information

As of May this year the General Data Protection...

GDPR-guides to your Artologik software

GDPR is short for General Data Protection Regul...

Artisan Global Media is ISO 27001-certified

Artisan Global Media is certified according to ...

Meet Slavica Stjepanovic, support team member at Artisan Global Media

Slavica Stjepanovic works with technical suppor...

See how ProjectManager puts you in charge

Artologik ProjectManager is the web based proje...

Quicker and easier time registration

Limit the number of projects in Artologik TIME ...

Do you need "time eyeglasses"?

Did you know that the majority of people undere...

Save time with report templates

Save valuable time by using report templates wi...

Maximum flexibility with Artologik HelpDesk

“HelpDesk’s biggest strength is clearly its fle...

A gift from one of our many happy customers!

We would like to take this opportunity to say t...

Visit from the Parliament

Swedish Parliament Member Monica Haider came fo...

New HelpDesk starting page

We have improved and simplified the HelpDesk st...

Working on the top floor

The Artisan offices are located on the top floo...

Meet Jennie, IT-trainer at Artisan Global Media

“Invest in your education!”, says Jennie Ohlsso...

Artologik HelpDesk facilitates the workflow at Scania

“At Scania, we have a wide area of use for Arto...

Keep track of your booking specifics

Our plug-in EZ-Project lets you keep track of w...

Artisan's flexibility meets customers’ needs

Artisan offers customers maximum flexibility, e...

Key cabinet system with EZ-Keys

With the plug-in EZ-Keys you can integrate EZbo...

EZ-TimeLog shows the difference

Do you use EZbooking for bookings of technical ...

Send surveys to your customers!

Watch our new video and see how to send surveys...

Do more with TIME

Adjust your TIME-program with our different plu...

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Artisan - experts on customer adjustments

Artisan continuously develop new features for t...

Vast creative possibilities of Survey&Report

The German company ISPA consult uses Survey&Rep...

New release of TIME!

Artologik TIME has lots of new features and a c...

Did you know....

You can do searches for specific addresses in ...

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New features online

Get the new tips and knowhow about our programs...

Survey&Report – about the hierarchy report function

The hierarchy report function enables you to pr...

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New user type in HelpDesk

A new user type in HelpDesk, external ticket op...

EZbooking + Outlook = simplified bookings

There is a brand new version of Artologik EZboo...

Survey&Report: To combine tables and charts

In our world, hybrid isn't a car, it's a combin...

Customer surveys via HelpDesk

The plugin HD-SR brings two Artologik applicati...

EZbooking: Use organisation groups as selection when creating invoice details

There are different ways of structuring the wor...

HelpDesk: Automatically send copies of incoming e-mails to your mailbox

For support workers who are not constantly logg...

Survey&Report: Switch language in the preview window

When you wish to preview your multilingual surv...

Artologik HelpDesk: Better overview with sub-statuses

Apart from giving tickets different statuses to...

Survey&Report: Positioning map

When creating reports in Survey&Report you have...

EZbooking: Remind users about their bookings

In order to make sure no booking is forgotten, ...

Plug-ins for HelpDesk – since every organisation is unique

Your organisation is unique, as are your requir...

Artologik HelpDesk: Redirect customers to the FAQ before ticket registration

Many of the questions handled by the support ar...

Construction company find a great advantage in using EZbooking!

The booking software grants PIZZAROTTI & CIE an...

Survey&Report: Show the respondents a live presentation of the survey result

What replies have other people given and do my ...

Artologik HelpDesk: With Remiders and WebAlert you can always keep track of the tickets

Do you want to keep track of the tickets when t...

With 1 million readers functionality comes first for publishing house Landwirtschaftsverlag Münster

As Europe’s leading specialist publisher of agr...

EZbooking: Create information fields and collect the information you need

Now and then you need to collect additional inf...

HD-Advanced: Ticket classification for even better insights

By using the function Ticket classification you...

Survey&Report: Create mailings to introduce your survey, remind respondents and thank those who have answered

Communication should be easy and straight forwa...

Artologik: Computer traffic encryption with SSL

With our software you can demand that users con...

EZbooking: Book several objects at once with Connected booking

The booking software Artologik EZbooking offers...

HelpDesk: Use the function Login message as an information channel

Do you have something special which you would l...

Survey&Report: Use images to enhance your surveys

A picture is worth a thousand words and when yo...

Register the support time with HD-TIME

With the plug-in HD-TIME you can account for ti...

Flexible pricing with EZbooking

Our booking software offers the possibility to ...

Create multilingual surveys with Survey&Report

Our survey software Survey&Report is available ...

Survey&Report: Compare surveys with SR-Advanced Report

Do you perform recurring surveys? If so, you pr...

HD-Advanced enables a more efficient support work

No matter which type of support you offer and n...

EZbooking: Book all at once!

Time to schedule a conference? With EZbooking y...

Survey&Report: Automate and save time with SR-Evaluate

The plug-in SR-Evaluate make it possible to aut...

HelpDesk: Thorough follow-up makes your support even better

In our ticketing software we offer several diff...

Artologik customers among the best universities in the world

When analyst company QS presented their World U...

EZbooking: Book with your smartphone or tablet

Did you know EZbooking has a mobile interface? ...

Survey&Report: Create paper surveys with SR-Advanced Survey

Sometimes it is hard for respondents to answer ...

EZbooking: Make your bookings visible in Outlook

Our booking software lets you export your booki...

HelpDesk: Simplify the work with automatic ticket registration from incoming e-mails

By defining e-mail rules which automatically cr...

Survey&Report: Design your survey to suit the corporate identity

Would you like for your survey to suit the corp...

HD-Advanced: Keep your promises with SLA

With the plug-in HD-Advanced you can administer...

Artologik EZbooking: Specify when objects can be booked

Do you not want all objects to be bookable all ...

Artologik EZbooking: Decide who can book what

Do you not want all users to have the right to ...

Survey&Report: The survey tool with few limitations

The Swedish company Consentio Ledarskap AB has ...

The leading Nordic sports chain manages their support with Artologik HelpDesk

The Swedish retail chain Stadium has been using...

High response rates for your surveys – with Survey&Report!

In order to obtain meaningful results, high res...

Survey&Report: With Quick PDF you create a report in no-time

You have created a survey, received responses f...

HelpDesk: Save time with flexible ticket forms

Artologik HelpDesk gives you the possibility to...

Export your bookings to Outlook

Did you know you can export your bookings to ex...

CoursePlan – the course administration software which saves time!

With web based Astrakan CoursePlan the course a...

Dive deeper with Aggregate report

In the plug-in SR-Advanced Report you can creat...

HD-Advanced: Simplify the work by creating Quick cases

Does your support handle tickets which can be c...

Survey&Report: New theme for colour blind

In order to ensure everyone can work with our s...

Artisan Global Media implement IPv6

In order to ensure availability for our custome...

DTU Cen: EZbooking ensures a more efficient use of our microscopes

DTU Cen, the Centre for Electron Nanoscopy, is ...

Increase your profits with employee surveys

The connection between work force commitment an...

Create a more dynamic support by using Web service

Did you know Artologik HelpDesk supports the us...

HD-Track for an even better support and customer care

Does your company give product support? Do you ...

Advanced question types with SR-Advanced Survey

Survey&Report lets you create professional surv...

Working with filters: 3 advantages

There is a lot to consider when creating survey...

HD-Advanced: Link tickets together and increase efficiency

Do the support have many tickets with the same ...

HD-Advanced: Increase efficiency with support groups and delegation

A thought through work flow could increase your...

Create course evaluations with Survey&Report

Continuous evaluation is the key to progress an...

ITIL and HelpDesk goes hand-in-hand

The municipality of Älmhult have been using the...

Put your focus on the customers with Survey&Report

For each organisation striving to evolve it is ...

Surveys on board with Survey&Report

During three September days Länstrafiken Kronob...

360 degree feedback with Survey&Report

Feedback is the key to evolving and especially ...

Videum Science Park educates all of their tenants in Artologik EZbooking

The Swedish business park Videum now let their ...

Survey filters – the easy way to get the data you need!

BBS Handel in Hannover is a vocational school w...

Connect your telephone system to HelpDesk

Many of our customers want to know if it is pos...

Region Gotland: Paper surveys enable us to reach all target groups

How do you reach target groups where computer d...

SURCOE, the Colombian association for the deaf and blind, chooses Artologik Survey&Report

We are happy to welcome a new customer! SURCOE,...

The French Federation of Disability Sports: Survey&Report made it possible for all of our members to make their voices heard

When the French Federation of Disability Sports...

The Swedish University Computing Network chooses Artologik Survey&Report

SUNET, the Swedish University Computing Network...

Artologik ® HelpDesk ticks all the boxes for First Software Solutions Ltd.

Looking for a simple, effective and flexible su...

Automatic ticket registration from incoming emails

To meet your customers' demands and match your ...

New version released - HelpDesk 4.0!

We are now proud to announce a new version of o...

Lantmännen expands with another HelpDesk license

Lantmännen has used HelpDesk since 2006, and we...

Focus on... SR-Advanced Report

The Survey&Report standard reports section prov...

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National Library of Sweden upgrades to SR-Advanced Survey

The National Library of Sweden has upgraded the...

Customers choose the user-friendly Survey&Report

Artisan welcomes two new customers from Stockho...

Artologik and Saas in the magazine L´Express

The 26th of September, the magazine L´Express p...

Insurance company make it a double

The Swedish insurance company Dalarnas Försäkri...

The Kronoberg region uses the complete EZbooking package

After using a smaller EZbooking license several...

The French Federation of Disability Sport "in the cloud"!

The French Improving Health and Lives Learning ...

German industry award honored Survey&Report

Our survey software Survey&Report was honored w...

Survey&Report gets a 5-star review!

The first feedback received about our new softw...

Allocating Service Assignments with Artologik HelpDesk

Swedish water company Topas Vatten have found a...

Query&Report now becomes Survey&Report

We are launching a completely new version of ou...

Too cold outside? Stay inside and try our programs online instead!

Are you curious to know how the Artologik softw...

Polygon steps up the support with HelpDesk

Polygon Communications have invested in Artolog...

Easy times with EZbooking

At Artisan we are happy to announce our latest ...

Do it like EP:Digital – rent HelpDesk for your support activities!

EP:Digital, a Swiss multimedia and print compan...

“EZbooking offers us everything we need“

“The booking software Artologik EZbooking is us...

Terre de Café handles its projects with ProjectManager

Terre de Café is a French communication agency ...

HelpDesk - Ideal for internal IT support

Swedish insurance company Länsförsäkringar Väst...

EZbooking - also for conference bookings

EZbooking is great for booking conferences and ...

Smartsign AB - Our latest rental customer

We are happy to announce our latest rental cust...

In Argentina they prefer Artologik HelpDesk

Ticma, a company in Buenos Aires, Argentina, ha...

Småland's Museum stays in control with EZbooking

The museum needed a web-based booking program f...

The City of Malmö selected HelpDesk for their HR services

The City of Malmö has set up a new service that...

HelpDesk as it can be - and as it is

Swedish company Asitis is the latest organizati...

Save time with HelpDesk as a SaaS

“Our HelpDesk users are very satisfied with the...

Long distances, close customer relationships

The Artologik suite is now sold in more than 25...

Easy bookings for Ransberg Manor

More and more organizations discover the advant...

UNIT4 MAP customizes HelpDesk to their needs

The software company UNIT4 MAP has chosen the s...

Gain skills, unleash potential

Getting training in a program is a great way to...

Borago uses EZbooking as a SaaS

Swedish market leader in cleaning services cour...

Clinact manages its worked TIME per project

CLINACT, leader on the French market for Clinic...

ITIL knowledge for HelpDesk

Artisan is working hard towards making sure tha...

Query&Report One-time survey

Would you like to create a web-based survey wit...

Lessebo launch new website with WebPublish

For municipalities it is important to have a we...

A visit to the Belgian government

Recently two representatives from Artisan visit...

Helsingborg replies to human resources questions through HelpDesk

More and more people discover the benefits of u...

ProjectManager in service at Kontract

The IT company Kontract maximizes the use of Ar...

The co-determination increases thanks to the survey tool Query&Report

The international company ConVista Consulting A...

The customers are satisfied with HelpDesk

A 90 % satisfaction rate with the software func...

A second license of TIME for Ariane Systems!

Ariane Systems is the European leader in intera...

The Student Health Foundation of France (FSEF) manages its support with HelpDesk

The Student Health Foundation of France (FSEF) ...

EZbooking simplifies bookings at the public prosecution offices in Stockholm

The public prosecution offices in Stockholm has...

The Belgian Government is using HelpDesk in versatile ways

The ticket handling software Artologik HelpDesk...

Artologik - now also in Jordan

The company Kulacom, with offices in Jordan and...

Lantmännen expands by using HD-Advanced

Lantmännen has rented Artologik HelpDesk since ...

Start with freeware - buy a license when you expand!

The Belgian company Hinicio has used the time m...

Plus Online conducts customer surveys with Artologik Query&Report

The German web trading company Plus Online GmbH...

Make Artologik HelpDesk available on your web site with the help of web services

The ticket handling system HelpDesk is designed...

In the "House of Sweden" events are booked with Artologik EZbooking

The House of Sweden in Washington is the seat o...

Payroll center handles tickets with Artologik HelpDesk

Twin cities of Sweden chose Artologik HelpDesk ...

Nordic Business Institute evaluate with Query&Report

Nordic Business Institute is a career developme...

New version of HelpDesk released!

The much anticipated new version of HelpDesk ha...

Swedish trades union chooses Artologik

The biggest Swedish trades union, Kommunal, has...

SvalövsBostäder choose Artologik

SvalövsBostäder (literally Svalövs Residences) ...

The Oskars launched by Artologik

April 3rd 2009 is an important date in the cale...

Tingsryd Relaunched

The municipality of Tingsryd has launched a new...

Artologik Major Supporter of W3C!

Artologik is now a supporter of W3C in their wo...

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